Please read these Terms and Conditions carefully before booking or attending any Pilates or yoga classes, workshops, or 1:1 sessions.  By booking or attending, you agree to these terms.

 

1. Bookings and Payments

• All bookings must be made in advance via CORE by Laura’s website, email, or phone.

• Full payment is required at the time of booking unless otherwise agreed in writing.

• Payment can be made by debit/credit card, bank transfer, or other specified methods.

 

2. Cancellation, Refunds and Rescheduling

• No refunds or credits are offered for cancelled bookings.

• Monthly class block bookings: If a class within the block is missed, the client may make up the missed class within the same month, subject to availability.   Unused classes cannot be carried forward beyond the month.

• Single classes:  Single class bookings may be rescheduled with at least 48 hours’ notice. Rescheduling is subject to availability and must be within a reasonable timeframe.  Cancellations or no-shows made within less than 48 hours of the scheduled class are non-refundable and cannot be rescheduled.

• 1:1 Pilates Studio sessions:  Can be rescheduled with a minimum of 48 hours’ notice. Cancellations or no-shows made within less than 48 hours of the scheduled session are non-refundable and cannot be rescheduled.

• CORE by Laura reserves the right to cancel or reschedule classes or sessions due to unforeseen circumstances (including illness or venue issues). In such cases, an alternative class or credit for future use will be offered.

 

3. Attendance and Conduct

• Please arrive promptly to sessions to ensure full participation. 

• Respectful behaviour towards instructors and other participants is required. CORE by Laura reserves the right to refuse or terminate participation for disruptive or unsafe behaviour.

 

4. Health and Safety

• Clients must inform CORE by Laura of any medical conditions, injuries, or physical limitations before participating.

• Participation is at the client’s own risk. It is advisable to seek medical advice before beginning any new exercise regime, having an existing health condition, or recovering from injury.

 

5. Liability

• CORE by Laura, its instructors, and contractors shall not be held liable for any injury, loss, or damage, including death, arising from participation in the sessions, except where such injury or loss is the result of proven negligence or misconduct.

• Clients agree to release and indemnify CORE by Laura against any claims arising from participation.

 

6. Data Protection and Privacy

• Personal data collected during booking will be processed in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

• Information will be used only to manage bookings and communication and will not be shared with third parties without consent.

• Clients may request access to or deletion of their personal data by contacting CORE by Laura.

 

7. Photography and Filming

• CORE by Laura may take photographs or videos during classes or events for marketing and promotional use.

• Clients who do not wish to be photographed or filmed should notify CORE by Laura prior to the session.

 

8. Intellectual Property

• All content provided by CORE by Laura, including class materials and website content, is the intellectual property of CORE by Laura and may not be copied or distributed without permission.

 

9. Changes to Terms

• CORE by Laura reserves the right to update these Terms and Conditions at any time.

• Any changes will be posted on the website and will apply to future bookings.

 

Contact CORE by Laura
For questions about these Terms, bookings, or participation, please contact:
Email: corebylaura@gmail.com
Phone: 07946 555497

 

Thank you for choosing CORE by Laura.  I look forward to supporting you on your Pilates and Yoga journey!